The Evolving Hotel Channel with Rachel Harris & Lisa Nelson
Season 1 | Episode 25
23m | Jun 7, 2022Rachel Harris is the Vice President of On-Premise in the United States at Beam-Suntory, and she is joined by the Senior National Account Manager for Hotels at Beam-Suntory USA, Lisa Nelson. In today’s conversation, they discuss where the hotel channel was before and during the pandemic and how it survived as the hardest hit sub-channel during COVID, along with what consumers can expect for the future of their hotel experiences.
Today on Top Shelf Integrity:
- The impact of the pandemic on the hotel channel
- How to support the unique demands of the hotel channel
- How the customer experience of the hotel channel has changed
- The future of the hotel channel
Follow Beam Suntory:
- Website: beamsuntory.com
- Instagram: @beamsuntory
Follow Rachel:
- Instagram: @rachelsharris_
- LinkedIn: Rachel Harris
This show is produced by Soulfire Productions

Top Shelf Integrity
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