S.2 Ep. 3: Culture Confidence with John Clingen

Season 2 | Episode 3
35m | Feb 7, 2024

For more information about intentionally building a culture that fits you, or to take our Culture Brand Mini-Assessment, visit

Welcome to the Build Your Culture Brand Podcast. Today, Dr. Jay Raines is joined by John Clingen, Owner-Operator at Chick-fil-A Marysville in Marysville, WA. From a paper route at 12 years old to owning the largest tent rental company in Canada, John dives into his entrepreneurial journey and the lessons learned along the way, including innovating to maximize efficiency and pivoting when plans fall through. Now, as a Chick-fil-A Operator, John highlights his passion for connection through networking and elevating leaders through leadership development. He unpacks the relationship between autonomy and accountability, and how Culture Brand clarifies your message and multiplies your voice. Other highlights include moving forward challenges arise, the importance of self-leadership, and how a culture of care transforms organizations. 

LeadersQ serves individual owner-operators and their teams and is not affiliated, endorsed by, or in any way officially connected with Chick-fil-A, Inc.

Time stamps: 

(00:00 - 01:57) Introduction

(01:58 - 04:39) Leadership Superpower and Kryptonite

(04:40 - 09:52) Lessons as a Young Entrepreneur

(09:53 - 12:16) Serving Marysville

(12:17 - 18:15) Consistency, Commitment, and Character 

(18:16 - 23:05) Using Culture Brand Effectively

(23:06 - 29:23) Autonomy and Accountability

(29:24 - 32:32) Launching Leaders and Moving Forward

(32:33 - 34:46) Leadership Starts with You

(34:46 - 35:47) Outro & Goodbye

Audio Player Image
Build Your Culture Brand with Dr. Jay Raines