EP10. Enterprise Design Sprints at scale with Caryn Gallis. Director of Experience Design, Culture & Training at Prudential Financial.

Welcome back to UserFlows Podcast on July 20, my name is Thomas Morrell and I'll be your host. This is a show where we talk UX Design and Careers. I interview other designers about their journey into the field of User Experience Design and how they've thrived in their roles. Share some tips and information you can use to advance your own career in the field.

Today, I'm speaking with a past colleague, friend, and all-around amazing person. Caryn Gallis is a Director of Experience Design specializing in Culture & Training. Caryn is also a professor of design at Keen University in New Jersey. I first met Caryn in my first week working at Prudential Financial. A big project I was hired for hadn't kicked off yet, but Caryn and UserFlows podcast guest Brian Evans from episode #2 were working on putting together a training deck for the team at Prudential on how to Facilitate Design Sprints.

They presented me with the idea of creating a fake project in order to use as the training material source. It was a really fun project and ultimately an amazing way for me to be introduced to Design Sprints. An activity I use often in my own design process now.

For those of you who don't know, Design Sprints are a fantastic 3 - 5 day design workshop meant to take a companies ideas from zero to prototype within a very short timeframe. They are highly collaborative, fast-paced and are a great way of getting ideas in front of your audience without spending months or years building the wrong product first. They were started by ex-Google Ventures member Jake Knapp, John Zeratsky, and Braden Kowitz. They made their findings into a fantastic book. “Design Sprints, How to Solve Big Problems and Test New Ideas in Just Five Days”. For all the hype around design sprints, at least from my perspective, the hype is well deserved.

Since helping Brian and Caryn create the training material for sprinting at Prudential. I was fortunate enough to go through their training program and facilitate six design sprints while at Prudential. All were hugely beneficial to the projects I was working on and a transformational moment in my own career. Having tools like this to help your team navigate through or break up continuous cycles of non-decision are a fantastic way to help your team push past where so many others get stuck.

Caryn is an integrative thinker who thrives on solving the big picture while remaining focused on relevant details through every stage of the assignment. She seeks to understand the user's needs while keeping the business goals in alignment.

Caryn and I discuss her career and transition from designing children's toys to UX design. What are design sprints? When to use a design sprint and possibly more importantly when not to use a design sprint. She'll take us through her process of selling Design Sprints in a large enterprise organization and how she went from a comment in an interview to scaling design sprint training to well over 500 members of her organization.

She shares some great tips around keeping a Design Sprint best practices wiki. Connecting with the decider of your sprint beforehand in order to ground them in their role. She also shares some great tips and advice for new designers looking to get into the field.

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Thank you so much for listening or reading :) and I hope you enjoy the show.

TM