SHOW / EPISODE

#42. ServiceNow Impact, GM Aaron Fulkerson - The Power of Pathological Optimism and Strong Values

Episode 42
42m | Jul 14, 2022

In this episode, Darren Reinke chats with Aaron Fulkerson, a technology entrepreneur, founder of MindTouch, and a General Manager for ServiceNow. Aaron talks about his untraditional path into technology, why he thinks you should run a company like a sports team instead of a family, why generalists are less likely to be displaced by technology, and so much more! 

Show Notes

  • Aaron's untraditional background and why he started his career later than most [1:12] 
  • The lessons Aaron learned from solo travel in the woods [3:15]
  • How domestic travel led Aaron to philanthropy [4:45]
  • How Aaron created a career in technology [9:16]
  • Understanding open source projects and how it can integrate within a business model [12:01]
  • How you can apply open source concepts within your own business [14:26]
  • The implications of creating a technology company without venture capital [16:55]
  • How Aaron navigated being a first time CEO when founding MindTouch [18:56]
  • How Aaron built a strong value system at his first company [22:37]
  • How you execute on a vision and how it differs between startups and large companies [26:03]
  • How middle managers and below can successfully execute on a vision [31:15]
  • Why Aaron feels he’s been successful in sales [34:03]
  • Why you need to always Start with Why [36:09]
  • Why leadership requires pathological optimism [39:27]
  • The value of being a specialist vs a generalist [40:06]
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