SHOW / EPISODE

The Role of Consulting in L&D

44m | Sep 10, 2026

The Role of Consulting in L&D explores why consulting has become an essential skill for modern Learning and Development professionals. In this episode, James Gilchrist and Nolan Hout discuss how L&D teams can move beyond simply responding to training requests and instead focus on understanding and solving the underlying business problem. The conversation covers practical approaches such as the “Five Whys” methodology, asking better questions, building trusted stakeholder relationships, aligning learning initiatives with business metrics, and demonstrating ROI. James and Nolan also discuss common consulting pitfalls, the importance of avoiding premature solutions, and when bringing in external expertise can strengthen an L&D engagement. Whether you're an L&D professional, learning consultant, HR leader, or business stakeholder, this episode provides practical insights for taking a more consultative approach to learning and performance.


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https://open.spotify.com/episode/4QqBsBbl7oJL63hOzpxtW6

https://podcasts.apple.com/us/podcast/the-role-of-consulting-in-l-d/id1896307862?i=1000766284903

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