- The Importance of Using and Owning Customer Data ft. Allison Page
Allison Page is the Co-Founder & Chief Product Officer of SevenRooms and she discusses how restaurants are using or should use data to best serve their customers and how that has changed as the pandemic progressed. She talks about cultivating your customer base, delivery, ghost kitchens, re-marketing your business during the pandemic, and more.
E1 - 45m - Nov 18, 2020 - The resilience of the brewing industry and finding opportunities in obstacles ft. Jim Koch and Sam Calagione
Andrew Rigie interviews icons Jim Koch and Sam Calagione. They discuss the obstacles that brewers are facing during the pandemic, the resilience of New York bar industry, and viewing this slowdown as an opportunity to reevaluate their businesses.
You can follow the NYC Hospitality Alliance on Instagram and Twitter (@thenycalliance) and Andrew Rigie on Instagram (@politicalfoodienyc) and Twitter (@andrewrigie).
See acast.com/privacy for privacy and opt-out information.
E2 - 43m - Jul 27, 2020 - Diversity and inclusion in restaurants, avoiding discrimination, and COVID's impact on the workforce ft. Carolyn D. Richmond
AndrewRigie interviews Carolyn D. Richmond, Chair of the Hospitality Practice at Fox Rothschild LLP. They discuss how hospitality businesses can incorporate diversity and inclusion practices, avoid discrimination in rehiring, and the pandemic's long-term impact on labor.
You can follow the NYC Hospitality Alliance on Instagram and Twitter (@thenycalliance) and Andrew Rigie on Instagram (@politicalfoodienyc) and Twitter (@andrewrigie).
See acast.com/privacy for privacy and opt-out information.
E3 - 14m - Jul 20, 2020 - The future of public spaces and the need for a plan ft. Jim Peters
Andrew Rigie interviews Jim Peters, President of the Responsible Hospitality Institute. They discuss the role of the city in facilitating safe public spaces, key differences between urban and suburban hospitality, and what nightlife could look like for the near future.
You can follow the NYC Hospitality Alliance on Instagram and Twitter (@thenycalliance) and Andrew Rigie on Instagram (@politicalfoodienyc) and Twitter (@andrewrigie).
See acast.com/privacy for privacy and opt-out information.
E4 - 18m - Jul 13, 2020 - Adjusting to the new bar scene and bringing back customers ft. Scott Hempstead
Andrew Rigie interviews Scott Hempstead, Senior Director of Sales On Premise at The Boston Beer Company. They discuss the short-term and long-term adjustments bars will be making, changes in consumer purchasing behavior, and tips for restaurateurs for bringing back customers.
You can follow the NYC Hospitality Alliance on Instagram and Twitter (@thenycalliance) and Andrew Rigie on Instagram (@politicalfoodienyc) and Twitter (@andrewrigie).
See acast.com/privacy for privacy and opt-out information.
E5 - 16m - Jun 29, 2020 - Restaurant design and outdoor dining ft. Glen Coben
Andrew Rigie interviews Glen & Co. Architecture founder Glen Coben. They discuss how COVID-19 will impact the future of restaurant architecture, the importance of new outdoor dining, and Glen's hopes for how landlords will handle financial obstacles with restaurant owners.
You can follow the NYC Hospitality Alliance on Instagram and Twitter (@thenycalliance) and Andrew Rigie on Instagram (@politicalfoodienyc) and Twitter (@andrewrigie).
See acast.com/privacy for privacy and opt-out information.
E6 - 17m - Jun 17, 2020 - Building a sustainable approach to food delivery ft. Scott Landers
Andrew Rigie interviews Figure Eight Logistics co-founder Scott Landers. They discuss how restaurants should approach food delivery so they can try to survive during the pandemic and in the future.
You can follow the NYC Hospitality Alliance on Instagram and Twitter (@thenycalliance) and Andrew Rigie on Instagram (@politicalfoodienyc) and Twitter (@andrewrigie).
See acast.com/privacy for privacy and opt-out information.
E7 - 11m - Jun 15, 2020 - Overcoming Insurance Issues ft. John Houghtaling
Andrew Rigie interviews the "Business Interruption Group" (BIG), lead attorney and insurance expert John Houghtaling. They discuss the national legal challenge to insurers who are denying insurance coverage for the COVID-19 pandemic, BIG’s negotiations with the insurance industry & helpful insurance tips for your business.
You can follow the NYC Hospitality Alliance on Instagram and Twitter (@thenycalliance) and Andrew Rigie on Instagram (@politicalfoodienyc) and Twitter (@andrewrigie).
See acast.com/privacy for privacy and opt-out information.
E8 - 1h 34m - May 14, 2020 - DNA of Good Company Hospitality ft. Terence Tubridy
Terence Tubridy is the founder and managing partner of In Good Company Hospitality. He joins host Andrew Rigie for a conversation on growing up in the hospitality industry, scaling a hospitality company, investing in vendors, and much more.
You can follow the NYC Hospitality Alliance on Instagram and Twitter (@thenycalliance) and Andrew Rigie on Instagram (@politicalfoodienyc) and Twitter (@andrewrigie).
See acast.com/privacy for privacy and opt-out information.
E9 - 45m - Mar 18, 2020 - Automating Restaurants, Chain Businesses & Jobs ft. Jonathan Bowles
Jonathan Bowles is the Executive Director of the Center for an Urban Future. He joins host Andrew Rigie for a conversation on automation in the restaurant industry, the pros and cons of chains, and much more.
Kevin Takarada, the founder of MakiMaki, also joins the conversation to talk about how his sushi restaurant incorporates automation.
You can follow the NYC Hospitality Alliance on Instagram and Twitter (@thenycalliance) and Andrew Rigie on Instagram (@politicalfoodienyc) and Twitter (@andrewrigie).
See acast.com/privacy for privacy and opt-out information.
E10 - 55m - Mar 4, 2020 - Restaurant Construction & Private Equity ft. Andrew Moger
Andrew Moger is the President of BCD, one of NYC's premier restaurant real estate brokerage and construction management firms. He joins host Andrew Rigie for a conversation on the role of private equity in restaurant development, construction challenges, and much more.
You can follow the NYC Hospitality Alliance on Instagram and Twitter (@thenycalliance) and Andrew Rigie on Instagram (@politicalfoodienyc) and Twitter (@andrewrigie).
See acast.com/privacy for privacy and opt-out information.
E11 - 47m - Feb 18, 2020 - Power and Influence in the Dining Industry ft. Serena Dai
Serena Dai is the Editor at Eater New York. She joins host Andrew Rigie for a conversation on Eater's recent Power Issue which features a series on how power and influence have changed New York City's dining industry.
You can follow the NYC Hospitality Alliance on Instagram and Twitter (@thenycalliance) and Andrew Rigie on Instagram (@politicalfoodienyc) and Twitter (@andrewrigie).
See acast.com/privacy for privacy and opt-out information.
E12 - 57m - Feb 6, 2020 - Developing NYC's Small Business Future ft. NYC Council Member Robert Cornegy Jr.
Robert Cornegy Jr is a New York City Council Member for the 36th District in Brooklyn. He joins host Andrew Rigie for a conversation on how he advocates for small businesses while still supporting workers' rights, marrying brick and mortar shops to the sharing economy, and his role on the legendary 1984-85 St. John's men's basketball team.
You can follow the NYC Hospitality Alliance on Instagram and Twitter (@thenycalliance) and Andrew Rigie on Instagram (@politicalfoodienyc) and Twitter (@andrewrigie)."
See acast.com/privacy for privacy and opt-out information.
E13 - 43m - Jan 21, 2020 - Restaurant Real Estate, Rents and Regulations ft. Steven Soutendijk
Steven Soutendijk is the Executive Managing Director at Cushman & Wakefield Retail Services. He joins host Andrew Rigie for a conversation recorded live at the International Council of Shopping Centers Deal Making Conference. They discuss Soutendijk's experience as a Manhattan retail leasing broker, the future of restaurant real estate, and how to streamline regulatory compliance.
You can follow the NYC Hospitality Alliance on Instagram and Twitter (@thenycalliance) and Andrew Rigie on Instagram (@politicalfoodienyc) and Twitter (@andrewrigie).
See acast.com/privacy for privacy and opt-out information.
E14 - 51m - Jan 8, 2020 - Restaurant Tech and Grubhub Controversy ft. Robert Guarino
Robert Guarino is the CEO of 5 Napkin Burger. He joins host Andrew Rigie to discuss how he makes training videos, why he calls himself "head coach" instead of CEO, and the brewing Grubhub controversy.
You can follow the NYC Hospitality Alliance on Instagram and Twitter (@thenycalliance) and Andrew Rigie on Instagram (@politicalfoodienyc) and Twitter (@andrewrigie).
See acast.com/privacy for privacy and opt-out information.
E15 - 46m - Dec 18, 2019 - The Beat of NYC Nightlife ft. Nightlife Mayor Ariel PalitzAriel Palitz once owned a popular NYC bar. She's now known as NYC's Nightlife Mayor. Her official title is the Senior Executive Director of the NYC Office of Nightlife and she joins host Andrew Rigie to discuss her goals for the office, the importance of nightlife businesses to New York City’s culture and economy, and how her experiences as a lifelong New Yorker prepared her for this role.
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E16 - 45m - Dec 11, 2019 - Office of Nightlife and Plastic Straws Ft. NYC Council Member Rafael EspinalNYC Council Member Rafael Espinal passed legislation establishing the Office of Nightlife, repealed the cabaret law that prohibited dancing, and is a champion of sustainability like his “green roof” requirements and banning plastic straws at restaurants.
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E17 - 28m - Sep 30, 2019 - Harlem’s own celebrity chef and restaurateur Melba Wilson dishes on the bizMelba Wilson was “born, bread and buttered” in Harlem. Melba started as a hostess and became a restaurateur, celebrity chef who “Beat Bobby Flay” and was elected President of the NYC Hospitality Alliance in 2019. Melba dishes on her experience in the restaurant industry, her role as president of the business association, the changing dynamics of Harlem and much more.
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E18 - 47m - Sep 30, 2019 - Tipping and Labor Laws ft. Carolyn D. Richmond, Chair of Fox Rothschild LLP’s Hospitality Practice GroupThe restaurant tip credit, minimum wage, complex labor laws, lawsuits, and a tight labor market are having a major impact on the hospitality industry in NYC and across the county. This “in the weeds” conversation is important, enlightening and concerning for anyone interested in restaurants, tipping and the future of workplace requirements.
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E19 - 47m - Sep 30, 2019 - Let’s Talk Liquor Law and Politics ft. Robert Bookman, Partner at Pesetsky & BookmanRobert Bookman, partner at the law firm Pesetsky & Bookman discusses how “progressive politics” are impacting the small business community, liquor laws, how cities can plan for and manage a vibrant nightlife, and the impact of iconic music venues like CBGB’s on cities and culture.
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E20 - 55m - Sep 30, 2019
