#5 Clinical UX: applying its learnings to other UX domains with Dr Gyles Morrison

Time stamps - What is clinical UX? (2:04) | When to be cautious about the feeling called “empathy” (6:16) | What are the “unknown unkowns” and why Users should be cautious about it? (8:17) | The major difference between clinical UX and other UX domains (9:22) | When failure can cause death (14:20) | The organisational challenges with clinical and healthcare UX (17:09) | Why is our obsession with “simplicity” a problem (19:01) | What happens when we don’t learn from previous crises: The Elizabeth Holmes fraud (21:59) | How do entrepreneurs and investors look at healthcare UX (24:58) | When users who face the problem and those who can pay are not the same (27:30) | How to apply an low risk and minimal error approach to other UX domains (31:07) | Taking help of secondary data in evidence-based research approach (40:22) | How to make sense of quantitative and quantitative data together (46:27) | Difference between invention and innovation (47:17) | How to make sure our sources of secondary research are trust-worthy (50:48) | How misinformation and distrust disproportionately harms healthcare (54:23) | Keeping a scientific research towards user and UX research (57:08) | What should one avoid as a new user or UX researcher (58:18) | Do we validate or test the validity of our hypothesis? (1:03:35) | What to do when you can’t afford the conventional UX career path of a Master’s degree? (1:04:25) | Links discussed in the podcast - Dr Gyles Morrison’s website: https://drgylesmorrison.com/ux-mentoring-coaching/ | Dr Gyles Morrison’s LinkedIn: https://www.linkedin.com/in/gylesmorrison/ | Learn more about clinical UX: https://clinicalux.org | The Black UX society: https://www.linkedin.com/company/blackuxsociety/