SHOW / EPISODE

Ep. 16: Leading Authentically: The Power of Being You with Michael Bringman

Season 1
33m | Sep 13, 2023

For more information about intentionally building a culture that fits you, or to take our Culture Brand Mini-Assessment, visit www.buildyourculturebrand.com


Welcome back to the Build Your Culture Brand podcast! In this episode, Dr. Jay welcomes special guest Michael Bringman, Owner-Operator at Chick-fil-A Henderson in Henderson, TX. Michael shares his journey, wisdom, and passion for leading and growing his team. In this inspiring conversation, he unveils the keys to his success and the values that drive him, including leading authentically and driving a winning mindset. Michael reveals his leadership kryptonite and why he's committed to helping his team reach their full potential. He also reflects on the unique opportunity and sense of family he's found in the Henderson community. Throughout the episode, you'll gain valuable insights into navigating your role as a new operator, building a winning team, and creating a culture that fits you.


LeadersQ serves individual owner-operators and their teams and is not affiliated, endorsed by, or in any way officially connected with Chick-fil-A, Inc.


Time Stamps:

(00:00 - 01:50) Welcome

(01:51 - 04:54) Pushing Other to Success

(04:55 - 08:19) A Journey of Opportunities 

(08:20 - 10:36) Building a Winning Team

(10:37 - 14:22) Process to Becoming an Operator 

(14:23 - 17:18) Confidence and Vulnerability as an Operator Candidate

(17:19 - 20:35) Disaster on Grand-Opening Day

(20:36 - 23:32) The First Six Months as an Operator

(23:33 - 25:46) Failure is Not an Option

(25:47 - 27:55) Zero Gap in Food Costs

(27:56 - 31:04) Being Authentic and Becoming Approachable 

(31:05 - 32:20) Advice to New Operators

(32:21 - 33:12) Closing

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Build Your Culture Brand with Dr. Jay Raines
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