Tell Me More About That with Rob Volpe (Ignite 360)
In today’s episode GutCheck’s CRO Jess Gaedeke sits down to chat with Rob Volpe, the CEO of Ignite 360, a market research company founded on the principles of curiosity and empathy.
Listen in while Jess and Rob discuss how incorporating empathy into their core offerings helped Ignite 360’s clients break through and genuinely connect with their consumers, how leaning into innovation even in uncertain economic times is essential, and how to have more than just a transactional relationship with your client partners through the art of simply asking questions.
Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world’s leading brands across a range of industries. He is the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur’s Leadership Network and frequently speaks on the topic at conferences, corporations, colleges, podcasts and with the media. He is a graduate of Syracuse University’s S.I. Newhouse School of Public Communications and lives in San Francisco with his husband and 3 cats.