SHOW / EPISODE

Outcomes over Metrics: Goodhart's Law

7m | Sep 23, 2025

In this episode of Spark & Hustle, Puneet Kaur unpacks Goodhart’s Law: why chasing metrics often backfires. From business scandals to education systems, fitness goals to personal growth, Puneet shows how numbers lose meaning when they become the goal. Listeners will learn how to design measures that serve outcomes—not sabotage them.

Book Recommendation

“The Tyranny of Metrics” by Jerry Z. Muller

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