E175: Matt Allen - The Most Effective Data-Driven Solutions for Dental Practices - Part 2

In the second half of this episode, Matt Allen, a dentist and founder of Different Kind, which specializes in collecting detailed data on patient experiences and outcomes, discusses the significance of data in enhancing dental practice operations and patient care. Matt Allen explains that Different Kind's approach is unique in its focus on specific aspects of patient experience, providing insights that are not just financially oriented but also operationally and clinically relevant. The data collected can influence various aspects of a dental practice, including marketing, operations, and staff performance, and can be used to improve patient retention, staff satisfaction, and reduce malpractice suits. They also touch on the potential for using this data in digital marketing and recruitment.

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