Sarah Hayles went through the process of starting a small business on her own.All things small biz is her way of sharing all the lessons she learnt so you don&#39;t have to start your business the long way.Each week she will share tips and shortcuts for small business owners to help you take the leap and run your own business.

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It’s the final episode of Season 1 of All Things Small Biz and we are wrapping up with something we are hoping all of you will get to experience one day. Having your business go viral on social media.But what actually happens to your business when this occurs? Well that’s what we’re covering off on today.To kick things off Sarah and Brian discuss:-      The advantages of having your business go viral-      How to prepare your business to be able to handle the post-viral workload-      The pitfalls of having your business go viral Sarah is then joined by Meg Richards of Kruz Creations.Meg has hilarious, has an amazing instgram page and is your product marketing guru.Meg has had the very good experience of having her business social media go viral and has learnt a lot of lessons from the experienceIn today’s episode Meg  shares:-      How she started building her business social media-      What made her social media go viral-      What happens after your business goes viral Key Quotes:“It doesn’t mean you’re winning at life because you’ve got followers.” “You don’t need a bazillion followers, you just need to be stay consistent and real to yourself.” “Social media is important is so important because that’s where people go to find you and find what you’re about.” If you want to follow Meg online you can do so on Instagram:@kruzcreationsOr head to her website: <a href="https://www.kruzcreations.com/" rel="nofollow">https://www.kruzcreations.com/</a> For all the latest on All Things Small Biz you can follow us at @the_ecomm_hub and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

How to prepare and handle having your business go viral

Sarah and Brian discuss the pros and cons of having your business go viral and how to prepare for it.
Sarah is then joined by Meg Richards who explains everything that happened with her business when she went viral on instagram reels.

Ep 36: What happens when your business goes viral on social media with Meg Richards

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Everyone hopes to be able to chase their dream and often that is in regards to their career.But what does it mean to chase your dream and start a business with it?That’s what we’re hoping to cover today.To kick things off Sarah and Brian discuss:-      What a business ‘dream’ might look like-      What it means to chase your dreams-      The different versions of a ‘dream business’ Sarah is then joined by Alex Cragg from Burilda Park.Alex is a horse lover, communications specialist, copywrite, wedding planner, wife, mother and she and her husband are living their dream together.In today’s episode Alex shares: -       How she decided what her dream business was-      The steps she took to chase her dream business-      How an injury helped her have the confidence top chase her dream Key Quotes:“It (the injury) made me not nervous when I came back to ride.” “And I just thought, I reckon I could have a crack.” If you want to follow Alex online you can do so on Instagram:@burildapark_equineOr on facebook: <a href="https://www.facebook.com/burildaparkequine1" rel="nofollow">https://www.facebook.com/burildaparkequine1</a> You can also head to the business websites:<a href="https://www.burildapark.com.au/" rel="nofollow">https://www.burildapark.com.au/</a> For all the latest on All Things Small Biz you can follow us at @the_ecomm_hub and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

Going after a dream and turning it into a business

Sarah and Brian discuss identifying what your dreams are and how to turn them into a business.
Sarah is then joined by Alex Cragg from Burilda Park to discuss how she turned her dreams into a successful business.

Ep 35: Chasing your dreams and building a business around them with Alex Cragg

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Growing your business can be scary, because what if you make the wrong move?But at the same time, you need to make a move in order to keep growing and developing, so many business owners can feel a little trapped.In today’s episode we’re discussing diving into the next natural step for your business. To start things off, Sarah shares:-      How many different steps she has taken with her business-      Why you shouldn’t regret any tangent or extra step taken-      The next big step that is happening with the podcast Sarah is then joined by Andrea McInnes, a wife, mother and owner of 3 businesses!Andrea is the founder of Billie &amp; Grace a ladies wear brand, Sassafras, a gorgeous children’s wear store and has also started a manufacturing hub.She has made a lot of big and small steps, started or taken over and developed businesses and is constantly growing.In today’s episode Andrea shares: -      How she made the move from selling on the internet to in a store-      Why losing out on a grant pushed her to start a manufacturing hub herself-      How she made a less profitable model of manufacturing work for her Key Quotes:“It’s certainly not the most profitable model but you can make it work.”“I’d love to see some young women coming through that we could skill.” If you want to follow any of Andreas businesses you can do so on Instagram:@ormistonandco@sassafrasdungog@billie_and_grace You can also head to the business websites:<a href="https://billieandgrace.com.au/" rel="nofollow">https://billieandgrace.com.au/</a>Or<a href="https://sassafrasdungog.com.au/" rel="nofollow">https://sassafrasdungog.com.au/</a> For all the latest on All Things Small Biz you can follow us at @the_ecomm_hub and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

Figuring out the next natural step for your business

Sarah and Brian outline all the steps Sarah made with her businesses and how she decided to take them.
Sarah is then joined by Andrea McInnes who discusses how she made the step from online to physical store, and then on to building her own manufacturing hub.

Ep 34: Diving into the next natural step for your business with Andrea McInnes

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Keeping a business going can be pretty exhausting, especially if you are basing your business off of a 1 on 1 model with you dealing directly and individually with each client.Today’s episode is all about how to plan your business for scaling up, whether it be to include multiple staff, or for courses and workshops that deal with groups of people at one time.To start things off, Sarah shares:-      How scaling up your business can help you out.-      Why many people struggle to figure out how to make things easier for themselves in their business.-      Her advice for people who think their career can&#39;t translate into small businessSarah is then joined by Dr Lizzie McCreedy, a veterinarian who specialises with horses, but when her health prevented her from doing the hard, 1 on 1 work with clients she found herself being pushed to pivot and actually scale her business in a way where she could deal with more people in less time.She loves all things equine and is the founder of the business Empowering Equine Education where she offers the everyday horse owner expert advice straight from the vet.In today’s episode Lizzie shares:-      How it took a major health issue to force her into scaling her business differently-      Her tips for how she started building her course-      The importance of having confidence in yourself in order to succeed with running courses. Key Quotes:“This business is such a direct reflection of me that I need to really show up and be confident in just how valuable I am.” “Prioritise one thing that is going to move the needle for me and do that first in the day.” “Making sure I had really good mentorship was key…and it saves me a lot of time.”If you’re interested in Dr Lizzie’s services or courses you can find her on Instagram at @empowering.equine.education Or head to facebook: <a href="https://www.facebook.com/empoweringequineeducation" rel="nofollow">https://www.facebook.com/empoweringequineeducation</a>For all the latest on All Things Small Biz you can follow us at @the_ecomm_hub and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

setting your business up to service more than 1 client at a time

Sarah and Brian discuss 'scaling up a business' and why many don't do it when they should.
Sarah is then joined by Dr Lizzie McCreedy, a Vet whose health issues forced her to change from 1 on 1 to dealing with multiple clients at a time.

Ep 33: Scaling a business up from being just 1 on 1 with Dr Lizzie McCreedy

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This weeks episode is all about running a business that takes other people’s outsourced work.To run a business there are so many elements that can easily be outsourced to help alleviate pressure on the business owner. Making a business based around providing that service can be very lucrative and is definitely worth exploring.To start things off, Sarah shares:-       What jobs she personally outsources to other businesses-       The time outsourcing went wrong for her-       The top things she looks for in a business hoping to take her outsourced work. Sarah is then joined by Tenai Seymour.Tenai is a mother, a legend and the founder of Ads Haus, a service that helps you master Facebook and Instagram ads to grow your business confidently.Tenai has a background in marketing, has worked in cattle export, studied international business and marketing.She is all about the social media ads and has so much knowledge to help you out.In today’s episode Tenai shares:-      How she proved to a business that they needed her services-      The 3 main things you should do before running ads-      Her major, but surprisingly simple, hack for taking video for ad content Key Quotes: “The data will tell you exactly what’s happening or where you’re falling down.” “Don’t just assume, test, test, test, test, test.” “You can have an idea and be running with this idea, but if the data isn’t coming back, there is a disconnect there.” “Outsource stuff that you don’t enjoy or that is going to take you a long time.” If you want to find more tips or use Tenai’s services, you can follow her on Instagram at @ads_haus or head to her website www.adshaus.com.au For all the latest on All Things Small Biz you can follow us at @the_ecomm_hub and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

Building a business that takes other peoples outsourced work

Sarah and Brian discuss what Sarah looks for in businesses that she considers having outsource her work.
Sarah is then joined by Tenai Seymour of Ads Haus to share how she convinces others to outsource their social media advertising to her.

Ep 32: Building a business that helps other people outsource with Tenai Seymour

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Pivoting in your business is both scary and essential. A pivot means change and changes can go wrong, but often if we don’t pivot and change we might fail completely.In this week’s episode we will be discussing the ins and outs of pivoting and what it means for your small businessTo start things off, Sarah shares:-      Exactly what is a pivot in a business context-      The difference between big and small pivots-      How to know when to pivot Sarah is then joined by Sarah Kalmeta aka Sarah The Pivoter.Sarah is the founder of Pivot Point but is so much more than that. She started as a figure skater but due to injury she pivoted into aviation but much later on was forced to pivot again.In today’s episode Sarah shares:-      What steps she took to help herself actively identify where to pivot to next professionally-      The importance of recognising and acting on upcoming change-      How making a change can occur in varying degrees and the common pivot most people ignore Key Quotes: “When you’re really happy and really fulfilled, there’s a limit there because you don’t want to do anything different.”“If you&#39;re thinking about a year from now’s actions you will never do todays actions.”“We can continue in the same direction we’ve been. We can even just go 1 degree. But most people think it has to be a 180 flip.” If you want to find out more about Sarah and Pivot Point you can find her here: <a href="https://sarahkalmeta.com/" rel="nofollow">https://sarahkalmeta.com/</a>You can also find her on social mediaInstagram: @sarahthepivoterFacebook: <a href="https://www.facebook.com/sarah.kalmeta" rel="nofollow">https://www.facebook.com/sarah.kalmeta</a>Linkedin: <a href="https://www.linkedin.com/in/sarah-kalmeta/" rel="nofollow">https://www.linkedin.com/in/sarah-kalmeta/</a> For all the latest on All Things Small Biz you can follow us at @the_ecomm_hub and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

What is pivoting and how can it help your small biz?

Sarah and Brian discuss the importance of pivoting within your business and what it means.
Sarah is then joined by Sarah Kalmeta from Pivot Point who explains how to identify when to pivot and how to do so.

Ep 31: How to pivot within your business with Sarah Kalmeta

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It takes a lot of confidence to start a small business, but it takes even more confidence to start promoting that business.In this week’s episode Sarah and Brian are covering how to develop the confidence to market your business and how to handle that little voice of self doubt.Sarah shares:-      How knowing who your business audience is can help you confidently approach them-      Tips for building confidence-      Her main tip for how to be confident in front of a crowd Sarah is then joined by Heidi Anderson to talk confidence and marketing. Heidi has been a big brother housemate, worked on radio in Perth, she is a wife, a mother, a fellow podcaster, has walked through shopping centres with no pants on and is all about helping people being ‘memorable as fuck with their marketing’.Heidi shares:-      How communication is essential to confidence-      The very first thing someone should do to start building confidence-      How she uses special ‘challenges’ to build her confidence Key Quotes: “If you want to create confidence you have to be able to communicate and tell people how you feel.” “When your speaking to yourself in a nasty way it&#39;s because you haven&#39;t healed stuff” “We fail and then we jump on the next thing … because they are going to think we failed and we don’t want to be vulnerable and say that we need help.’ If you want to find out more about Heidi you can listen to her podcast Champagne Confidence on all podcasting channels and on apple here: <a href="https://podcasts.apple.com/au/podcast/champagne-confidence-with-heidi-anderson/id1615702282" rel="nofollow">https://podcasts.apple.com/au/podcast/champagne-confidence-with-heidi-anderson/id1615702282</a>You can follow her in socials at @_heidianderson for tips on marketing and information on her program. For all the latest on All Things Small Biz you can follow us at @the_ecomm_hub and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

Building your confidence so you can market with confidence

Sarah and Brian discuss the importance of being confident when marketing your business and their tips for building confidence.
Sarah is then joined by radio host, podcaster and marketer Heidi Anderson who gives her advice on how to really get out there and be confident with your business.

Ep 30: Confidence and Memorable Marketing with Heidi Anderson

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A lot of creatives may consider starting a business, but being a creative can be both a blessing and a curse when it comes to all the levels of business operation.In todays episode Sarah and Brian discuss:-      The traps a creative person can encounter when starting a business-      How to focus on the business essentials when you have a creative mindset-      How outsourcing is an advantage for creative peopleSarah is then joined by Stu Galligan. Stu is a husband and a father and a manager of a mining company who has recently followed his dream to release a debut single .For todays episode we are aiming to examine how Stu started his music career and launched his single and pull some essential lessons that can apply to small business.In todays episode Stu shares:-      How he had to plan out and structure his creative venture-      How authenticity is essential with creativity-      The advantage to getting outside help when you’re trying something new Key Quotes: “You can’t hide anything, you need to be authentic” “The goals were 2 steps away, then another 2 steps away and I kept knocking them over easier than I thought I would.” “There’s nothing you can’t learn to do yourself.” If you want to check out Stu’s music you can do so via his website <a href="http://www.Vonsharp.com" rel="nofollow">www.Vonsharp.com</a>You can also find him on spotify and apple music and search for the single ‘Day Dreamer”.You can also find him on social mediaInstagram: @von_razor_sharpFacebook: <a href="https://www.facebook.com/vonrazorsharp/" rel="nofollow">https://www.facebook.com/vonrazorsharp/</a>Tiktok: <a href="https://www.tiktok.com/@razorsharptunes" rel="nofollow">https://www.tiktok.com/@razorsharptunes</a>Youtube: <a href="https://www.youtube.com/channel/UCyL4dce1xNMv_19L4uykbkg" rel="nofollow">https://www.youtube.com/channel/UCyL4dce1xNMv_19L4uykbkg</a> For all the latest on All Things Small Biz you can follow us at @the_ecomm_hub and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

The pros and cons to running a business when you have a creative mindset

Sarah and Brian discuss the pros and cons of being creative and starting a business.
Sarah is then joined by Stu Galligan to discuss what business lessons we can learn from a creative musician who has launched their first single.

Ep 29: Running a business as a creative person with Stu Galligan

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When starting a small business it can be all too tempting to try and take it all on yourself. Who else will work on it as hard or as passionately as you?Unfortunately, doing this means many business owners will overload themselves and burn out, or be unable to grow the business any further.To grow and avoid burn out most businesses will reach a point where they need to source outside help, and in this week’s episode we’ll be discussing everything you need to know about doing this.To begin, Sarah and Brian discuss:-      The reasons many don’t realise they need help-      The reasons you should get help-      The ways Sarah sources help for her business Sarah is then joined by Ingrid Mansley from Unearthed Homewares.Ingrid is also an amazing interior designer based in Cowra and has had to look for help as she expands her retail business and design business.In today’s episode Ingrid shares:-      How she knows when she needs help-      Her tips for determining if an outsourced helper is good enough-      At what stage you should start planning to outsource work Key Quotes:“The reality of trying to do everything yourself means that you do nothing exceptionally well” “It’s just so hard juggling everything” “Look for someone you trust to do the elements you cannot physically keep up with”And if you want to find Ingrid and her business you can find her on Instagram at @unearthedhomewares and on facebook at <a href="https://www.facebook.com/unearthedhomewares" rel="nofollow">https://www.facebook.com/unearthedhomewares</a>You can also find more via her website: <a href="https://unearthedhomewares.com/" rel="nofollow">https://unearthedhomewares.com/</a>For all things interior design you can find her on Pinterest at: https://www.pinterest.com.au/IngridMansley/For all the latest on All Things Small Biz you can follow us at @the_ecomm_hub and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

How to get outside help and recognise when you need it

Sarah and Brian discuss the pros and cons of outsourcing work for your business and the steps Sarah takes to do so.
Sarah is then joined by Ingrid Mansley who explains who she recognises when she needs help and how she gets the best quality help.

Ep 28: How to know when to get outside help with Ingrid Mansley

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A strong mindset is essential to continuing your small business, especially through the bumpy times.With that in mind, today’s episode covers mindset and strategies for handling overwhelm.To begin Sarah and Brian discuss:-      The big misconception about being an entrepreneur and how it contributes to overwhelm-      An exercise Sarah does with all her clients to help with positive mind set-      Sarah’s mindset tips for handling comparison to othersSarah is then joined by Ali Flynn, owner and founder of Tri-altitude performance, Altitude Fitness Armidale and Vera Vidya Yoga.Ali’s background in psychology, wellness and fitness makes her very well suited to share advice when it comes to mindset and handling overwhelm.But on top of that, having suffered from a stroke right as she first started her business she knows just how difficult life obstacles can be, and how best to prepare yourself mentally to overcome them.In today’s episode Ali shares:-      What things she did to help her mindset so she could enable growth-      Her mindset strategy for dealing with overwhelm-      Her mindset tools for difficult conversations or dealing with problems Key Quotes:“Try and find that gap, try and take a nice big breath in and remind yourself why you’re there and that you actually love being there.” “Ask yourself the question, what’s the outcome that I’m trying to achieve here” “Write 101 thing to solve the problem” You can follow Ali online through all her business.For Tri-altitude Performance you can follow her online at <a href="http://www.trialtitudeperformance.com.au" rel="nofollow">www.trialtitudeperformance.com.au</a>Or via Instagram at @trialtitudeperformanceYou can also find out more about Altitude Fitness Armidale through their website: <a href="http://www.altitudefitnessarmidale.com.au" rel="nofollow">www.altitudefitnessarmidale.com.au</a>Or follow them on Instagram at @AltitudefitnessarmidaleYou can follow Vera Vidya Yoga on Instagram at @VeravidyayogaAnd you can find Ali herself on linkedin at: <a href="http://www.linkedin.com/in/aliflynn" rel="nofollow">www.linkedin.com/in/aliflynn</a> For all the latest on All Things Small Biz you can follow us at @the_ecomm_hub and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

Mindset and managing overwhelm

Sarah and Brian discuss developing good mind set tools and how it works for them.
Sarah is then joined by Ali Flynn who discusses her tips for mindset and managing overwhelm and how it helped her with her business when she had a stroke.

Ep 27: Mindset and Strategies to Manage Overwhelm with Ali Flynn

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When providing a service for a client, or even providing the right product for a client, the best result will come from being able to identify your clients problems in order to find the right solution.In today’s episode Sarah and Brian discuss:-      Why it’s important to identify clients problems-      How to identify your clients problems-      How niches help solve problems for clientsSarah is then joined by Julia Van Der Sommen from Sample Room.Julia and her husband Daniel live in downtown Melbourne and they have endured the highs and lows that is Covid. But through it all they have run an absolutely amazing business.In today’s episode Julia shares: -      How she trains her clients to teach her what they need-      What problems she has identified for her mentees in the industry-      How she is seemingly able to be a mind reader when it comes to figuring out problems Key quotes:“My job as the pattern maker is sort of the mind reader and interpreter”“We have in our mind really a clear picture of your customer because that’s how we have trainer you to teach us”“I can have four meetings in a day and they are all very different customers” Do follow Julia online you can find her business on Instagram at @sampleroom or you can find even more on her website at <a href="https://sampleroom.com.au/" rel="nofollow">https://sampleroom.com.au/</a> For all the latest on All Things Small Biz you can follow us at @the_ecomm_hub and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

Figuring out your clients problems and how to solve them

Sarah and Brian discuss the importance of being able to figure out a clients problem in order to find the best solution.
Sarah is then joined by Julia Van Der Sommen who shares the strategies she uses to have her clients communicate their problems to her.

Ep 26: Solving your clients problems with Julia Van Der Sommen

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Whether it’s retail or service, most small businesses will be reliant on their customers, which means a business owners most powerful tool is good customer service.In today’s episode Sarah and Brian discuss the ins and outs of customer service and how it can be used to benefit your business.Sarah shares:-      How communication and customer service are connected-      How customer service influences your number of clients-      How to deliver goo customer service when you can’t be face to face Sarah is then joined by Nat Redgrave of Brand em Outfitters.Nat is a family man based in the rural township of Moranbah. Nat worked in the mining industry for many years but he had a desire to start a clothing business focused on providing high quality products, affordable prices and a strong focus on good old fashion customer service! And so, Brand’em Outfitters was born. Customer service is essential to Nat’s business and in today’s episode he reveals:-      Just how far he goes to provide good customer service-      How he handles unappreciative people who expect too much-      Why providing a premium product is a part of customer service Key quotes:“It’s not hard to provide good service”“Whether they order 1 jacket or 100 jackets they are still a client to me and I’ll still go out of my way to help them out”“Customer service and open and transparent pricing are two of my biggest things” To check out everything Nat is up to you can head to his website <a href="http://www.brandemoutfitters.com.au" rel="nofollow">www.brandemoutfitters.com.au</a> or follow him on facebook and Instagram at @brandemoutfitters For the other businesses mentioned in this weeks episode you can follow Heather from Dusk On The Downs on Instagram at @duskonthedowns or you can follow Maddison at @_hydeandsticks For all the latest on All Things Small Biz you can follow us at @the_ecomm_hub and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

How to use customer service to help your small business

Sarah and Brian discuss the pros and cons of customer service and how it can be used to help the business.
Sarah is then joined by Nat Redgrave of Brand em Outfitters who shares his tips for getting the most out of customer service.

Ep 25: How important is customer service to your business? With Nat Redgrave

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In todays episode Sarah and Brian discuss the business cycle model that Sarah works from and that she teaches to everyone in her course.This is a model that Sarah believes can apply to any business no matter how big or small and identifying how you fit in it can be very beneficial.In today’s episode Sarah shares:-      The exact model of Attract, Convert and Deliver-      How using this model can help you maximise results with your business-      What can happen when you focus on one element over others.Sarah is then joined by Michelle Smith from Aussie Biz Chic, a subscription box for Australian female entrepreneurs. Michelle is a beautiful, genuine, fun boss babe who has built her business up from the beginning with her partner.In today’s episode Michelle reveals:-      Just how early on you should start giving clients shout outs-      Where she currently is in the Attract, Convert, Deliver Model-      Her tip for how to always have content for your business social media Key Quotes“ Everybody’s on a different journey” “If you’re going to do it yourself you have to be unique to you, you can’t be anyone else.” If you’d like to follow Michelle’s journey online you can follow her on Instagram at @aussiebizchic or for her sub boxes and more info you can go to www.aussiebizchic.com.au For all the latest on All Things Small Biz you can follow us at @allthingssmallbiz and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

The 3 step business cycle and how to use it for your business

Sarah and Brian discuss the 3 stage business cycle that Sarah shares with all her clients.
Sarah is then joined by Michelle Smith of Aussie Biz Chic to discuss subscription businesses and how to grow them.

Ep 24: Where are you at in the business cycle? with Michelle Smith

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Small business often start from a small place. For many that is the kitchen table or somewhere similar and in today’s episode we will be discussing how to maximise this start up space and just what the end result can be.In today’s episode Sarah and Brian discuss:-      Sarah’s recommended tech services for starting from a kitchen table-      How small of a budget Sarah started one of her kitchen table businesses from-      A technology issue to avoid when you are starting up Sarah is then joined by Vanessa Bell. Vanessa is a global innovator, a voice for a women and an entrepreneur.She is the founder of Sarah Jane Bond Baby Blankets and also the new brand Vanessa Bell.After starting her baby blanket business from her kitchen table and expanding to an international brand, Vanessa shares:-      How small kitchen table brands need to embrace their story-      How she used journalists to give her small brand an edge at the beginning-      How she decided when to go from doing everything herself to outsourcing some skills Key Quotes:“Stepping away and hiding your story is not helping anyone” “You need to be clear on your values, intent, purpose and passion” “People that really care…about your product, if you’re not on social for a few days, they don’t care”If you would like to follow Vanessa online you can find her on Instagram at @fashiontofarmerYou can also find her on her website <a href="http://www.Vanessa-bell.com" rel="nofollow">www.Vanessa-bell.com</a> For all the latest on All Things Small Biz you can follow us at @allthingssmallbiz and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

How to start your business from your kitchen table

Sarah and Brian discuss the pros and cons of starting a business from your kitchen table and the tools Sarah recommends you use to do so.
Sarah is then joined by Vanessa Bell who shares how she went from a business at her kitchen table to an international brand.

Ep 23: Starting a business from your kitchen table with Vanessa Bell

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When it comes to making money with our business there may be an unseen influence that either limits or supports our monetary growth. This is money mindset.In today’s episode Sarah and Brian discuss their personal mindsets when it comes to business and money and they share:-      Some of the mindset coaches they follow-      The enormous money figure goal Sarah has written up in the middle of their house-      Why a money mind set is so importantSarah is then joined by Clare. Wood Clare Wood is a business coach and a money mentor. She’s a numbers nerd (a CPA), a wrangler of 2 boys, a drinker of wine, a gym junkie, a wanderluster and a podcaster with a reality TV addiction. She loves empowering entrepreneurs to manage their money and make more money.In today’s episode she discusses:-      What exactly a money mindset is-      What money stories are-      The first step you can take to work on your money mindsetKey Quotes:“Everyone has stories about money” “We have a responsibility as parents to be mindful about how we talk about money” “If that becomes your story and you say well I can do that, then that is what you start to bring into reality”If you want to find out more about Clare or see what she has to say online you can find her on Instagram at @clare_wood_coach or listen to her podcast at https://clarewood.com/wp-content/cache/all/podcast/index.html For all the latest on All Things Small Biz you can follow us at @allthingssmallbiz and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

What is a money mindset and how to use it for your business

Sarah and Brian discuss the mindset strategies they use for positivity and money growth.
Sarah is then joined by money mindset coach Clare Wood who explains what money stories are, how they influence our money mindset and how to change them.

Ep 22: What is a money mindset with Clare Wood

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In the past, living remotely was a massive hurdle to starting a business, but these days starting a small business is possible for almost anyone.In today’s episode Sarah and Brian discuss the pros and cons of starting a business in a remote location.Since she has experience with her business West Of The Waves, Sarah shares:-      Why regional businesses might work over city based ones-      The benefits of being remote over being in town-      One way to capitalise on ideas when living remotely, away from a work spaceSarah is then joined by Kara Lauder of Kader Boot Co.Kara designs amazing cowboy and cowgirl boots with Kader Boot Co. and started doing so in Paraburdoo in Western Australia and is moving to Bridge Town.In today’s episode Kara shares:-      How she started a business while working her full time job-      The surprising advantage of working remotely-      The difficulties of making a shop front in a place with no bunningsKey Quotes “You need to decide a path to go down…you have to put your focus into one or the other”“We could just go out a minute walk and we had amazing backdrops for our photos” If you would like to check out Kader Boot Co.s products you can find them online via their website <a href="https://kaderbootco.com.au/" rel="nofollow">https://kaderbootco.com.au/</a> or follow them on Instagram @kaderbootcoFor all the latest on All Things Small Biz you can follow us at @allthingssmallbiz and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

The pros and cons of starting a business in a remote location

Sarah and Brian discuss the Pros and Cons of starting a business in a remote location.
Sarah is then joined by Kara of Kader Boot Co who shares the unique things she learnt when starting her business remotely.

Ep 21: What comes with starting a small business in a remote location with Kara Lauder

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When starting a small business it can often feel like we are finding our way through the dark with no idea if we are going in the right direction.That can often be where a business coach can be incredibly helpful.In today’s Episode Sarah and Brian discuss business coaches and asking for outside help with your business.As someone who helps other businesses with her own e-commerce course Sarah revealed:-      How a coach can be more helpful with advice than another business owner-      How a business coach can help with a lack of definition around your brand-      How a business coach can help with overcoming tech issuesSarah is then joined by Kamahl Simon. Kamahl is son, a father, 4th generation business owner, started his first busines when he was 14 years old and is sourced as a busines coach all around the world.In today’s episode Kamahl reveals:-      All the pros of taking on a business coach-      Why people often fail to reach their goals-      The one question to ask to determine if a business coach is any good Key Quotes:“I only win this game if you win this game and if you lose, I lose”“Always leave something in it for the other person”“You can build a very financially successful business from a place of misery, the point here is, what’s the point?”If you’d like to find out more about Kamahl you can find him online at his website <a href="http://www.kamahlsimon.com" rel="nofollow">www.kamahlsimon.com</a> or follow him on Instagram at @kamahlsimon For all the latest on All Things Small Biz you can follow us at @allthingssmallbiz and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

When to think about getting outside help with a business coach

Sarah and Brian discuss business coaches and asking for outside help with your business.
Sarah is then joined by Kamahl Simon who shares his experience as a business coach and some of his tips and tricks.

Ep 20: When to think about getting a business coach with Kamahl Simon

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Many small businesses start as a side hustle and stay that way forever. But for many business owners, the dream is to take that hustle and turn it full time.In today’s episode we’ll be talking about how to decide if you should do that and just how you can do that.To start Sarah and Brian discuss how she has approached full time with her businesses and Sarah reveals:-      The trigger she used to decide when to go full time-      How to keep your business going after going full time-      Work life balance with a new full time job and how to set boundariesSarah is then joined by Kathryn Janik of Vintage Rose Handmade. Kathryn is located on the Central Coast of NSW, she is obsessed with cactus and that obsession has led her to open The Cactus Cartel with her husband but Kathryn is also the founder of Vintage Rose Handmade, a beautiful handmade jewellery business that she started around 3 years ago.In today’s episode Kathryn discusses:-      How she grew her business-      How she got to the point of making the decision to make the leap-      The key factors she had to have happen to be ready to go full timeKey Quotes “I’m just literally diving and hoping to fly”“You have to do what makes you happy and if this is my chance to try that, why not?”“As soon as I launched my website I was just waiting for the millions of dollars to roll in and that of course did not happen”“Stop and pause and take not of the little wins, or the big wins, instead of being so focused that you acknowledge it and move on”If you would like to sample Kathryn’s product or find out more about her business you can find her on Instagram at @vintage_rose_handmade or at her website <a href="http://www.vinatgerosehandmade.com.au/" rel="nofollow">www.vinatgerosehandmade.com.au</a> For all the latest on All Things Small Biz you can follow us at @allthingssmallbiz and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

Taking the leap and moving into your business full time

Sarah and Brian discuss how she decided to take her business full time and what she used as her trigger to do so.
Sarah is then joined by Kathryn Janik of Vintage Rose Handmade who reveals how she got to the point of making the decision to make the leap and the key factors she had to have happen to be ready to go full time.


Ep 19: Moving into your business full time with Kathryn Janik

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Every business sells something, but not all business owners know what their product will be before they decide they want to start a business.In today’s episode we are covering just how you might decide on your business product.To begin Sarah and Brian discuss Sarah’s experience with West Of The Waves and how she decided what her product would be.Sarah then shares:-      The first thing to understand when deciding on a business product-      Determining if there is a market for a potential product-      How to recreate an already existing product for yourself Sarah is then joined by Kim Sizer from Custom Cutting Studio. Kim and her family live in Gunnedah, NSW and Kim describes her family as a young family, living our life to its fullest, in Rural Australia. Custom Cutting Studio was started in 2020 during a time when Australia was either in drought or on fire and it was created as a way to provide incredible metal pieces to brighten peoples day.In today’s episode Kim shares:-      How it was her husbands desire for their laser cutter that prompted their business.-      How their business products were in greater demand than they realised-      How they used their existing equipment to expand to products that they hadn’t initially considered. Key Quotes“I have zero skills in marketing but I can sit on facebook for a while”“Our business built so quickly that we didn’t need (marketing)”“I’d put a post on facebook and my husband would get the shits cause he was already too busy” If you would like to see Custom Cutting Studio’s products you can check them out at @custom_cutting_studio on Instagram or head to their website www.customcuttingstudio.com.auFor all the latest on All Things Small Biz you can follow us at @allthingssmallbiz and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

Picking the product for your small biz

Sarah and Brian discuss the steps you can take to decide on a product to sell for your small business.
Sarah is then joined by Kim Sizer from Custom Cutting Studios to discuss how circumstance and her husband's dream purchase resulted in a wildly successful small business.

Ep 18: Choosing your product with Kim Sizer

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We all start our small businesses at different stages of our lives, but there is often a misconception that it’s too late to start one when you’re older.In today’s episode Sarah &amp; Brian discuss everything that comes when starting a business  as a mature aged woman. Additionally they also discuss running a business that relies upon Australian Made products.Sarah reveals-      The advantages she found with starting her businesses after already starting a family-      Why she ensures her products are Australian made-      How to take advantage of being ‘Australian made’Sarah is then joined by Cathy Hamilton. Cathy is a wife, a farmer, breast cancer survivor and incredible pencil artist.Cathy draws stunningly intricate drawings of flora, fauna and loads of Australian animals. She has her designs printed onto soaps, tea towels, greeting cards and the likes and very recently she signed on with a national company to have her designs printed onto a collection that will be stocked in stores all over Australia.On today’s episode Cathy shares:-      What made her decide to start a business later in life-      The pros and cons of starting a business later in life-      The massive advantages of being making her products Australian Made. Key Quotes:“It’s never, ever too late. If you have a passion, you just follow that passion. And if you keep going longevity will follow if you’ve got your passion”“So many people feel sorry for me cause I’m older. Especially the young people that I meet in business, they just want to help me and I just love that.” You can find all of Cathy’s products online at <a href="https://cathyhamiltonartworks.com.au/" rel="nofollow">https://cathyhamiltonartworks.com.au/</a>And you can follow her on Instagram at @cathyhamilton_artworks and on facebook at <a href="https://www.facebook.com/cathyhamiltonartworks/" rel="nofollow">https://www.facebook.com/cathyhamiltonartworks/</a>For all the latest on All Things Small Biz you can follow us at @allthingssmallbiz and become a part of the community.You can also head to our website for tips and check out our business coaching page <a href="https://www.westofthewaves.com/pages/coax-australia-podcast" rel="nofollow">https://www.westofthewaves.com/pages/coax-australia-podcast</a>If you’re interested in some jewellery or clothing why not follow Sarah’s business @west_of_the_waves

Starting a business when you're a bit older and being Australian Made

Sarah And Brian discuss starting a business a bit later in life and the advantages of Australian Made products.
Sarah is then joined by Cathy Hamilton to discuss what made her start a business when she was older and the pros and cons of creating Australian Made products.

Ep 17: Starting a business when you are a bit older with Cathy Hamilton

A podcast to help you take the leap and run your own business from someone who has done it themselves and wants to share what they learnt with you.

Sarah Hayles went through the process of starting a small business on her own.

All things small biz is her way of sharing all the lessons she learnt so you don't have to start your business the long way.

Each week she will share tips and shortcuts for small business owners to help you take the leap and run your own business.