G2’s Katlin Hess on the Untapped Power of Customer Reviews

35m | Sep 6, 2023

All marketers know customer reviews are essential—but G2’s Katlin Hess believes they’re still an untapped goldmine. In this episode, Katlin dives into how the voice of your customer can be a differentiator, how to handle negative reviews, and tactical advice for how to get every part of your organization to care about the customer.

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All About The Customer