Stop Waiting: Why You Should Engage Customers as Advocates from the Start

38m | Dec 13, 2023

Too often, we wait months—or even years—to engage customers as advocates. But in waiting, we lose out on valuable opportunities. In this episode, Udemy's CMO Dr. Genefa Murphy shares how to engage customers earlier, the massive missed opportunities that happen when you don’t, and why advocacy should truly be a two-way street.

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All About The Customer