SHOW / EPISODE

19. The G in ESG

27m | Aug 11, 2026

Today we complete the ESG picture with the G: governance. I challenge the idea that this is boring, this episode uncovers how governance is actually the glue that creates successful outcomes. It's the part that determines whether everything else actually works. From the gap between what gets agreed in the boardroom and what happens on the ground, to the split incentive problem between asset owners and operators, to what it actually means for a GM to be a governance actor, in this episode I aim to bring the G to life in a way that's practical, honest and directly relevant to how hospitality businesses make decisions every day.

We look at what governance theatre costs, what genuine tone from the top looks like, and why the most sustainably effective organisations aren't necessarily the ones with the most sophisticated policies, they're the ones where the outside actually matches the inside. Including an unexpected analogy at the end that might just change how you think about governance forever.

Two Homes is for leaders who know that lasting performance, for people and planet, starts from the inside out. Two homes: the one we inhabit within, and the one we all share.

Intro and outro music: Brooks, Kai Engel

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Two Homes is part of my business, Plastic Free Southeast Asia, an Australia Pacific specialist sustainability leadership consultancy, that is your partner in all authentic and aligned sustainability for tourism businesses and boards.

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Reference notes:

B Corp Governance Standards — the six PSG principles referenced in this episode:

PSG1 — The company establishes a public purpose to make a meaningful positive impact

PSG2 — The company considers its impacts on stakeholders in decision-making

PSG3 — The company has adequate procedures to address stakeholder grievances

PSG4 — The company engages in responsible marketing and public relations

PSG5 — The company's social and environmental impact and stakeholder considerations are monitored by the highest governing body and integrated throughout the company

PSG6 — The company is transparent about its social and environmental performance

Full B Corp assessment: https://www.bcorporation.net/en-us/certification/

Australian Modern Slavery Act and register:

https://www.modernslavery.gov.au/about-modern-slavery/modern-slavery-australia

ASRS — Australian Sustainability Reporting Standards:

https://www.auasb.gov.au/pronouncements/auditing-standards/asa/asa-2026-4/

NABERS for Hotels:

https://www.nabers.gov.au/ratings/hotels

Caption by Hyatt Sydney — community space and stakeholder engagement model:

https://www.hyatt.com/caption-by-hyatt

Intrepid Travel wildlife policy:

https://www.intrepidtravel.com/en/responsible-travel/animal-welfare