Broken Gym Equipment Is Costing You More Than You Think

That treadmill with the “out of order” sign has been sitting there for three weeks. Your clients noticed. So did your coaches. And it’s quietly telling everyone in your gym that this is how things are done around here.

Tim Lyons and Randy Angsten take the Broken Window Theory (the idea from The Tipping Point that small signs of neglect invite bigger problems) and apply it to gym operations. You’ll learn why broken equipment lowers standards across your whole facility, how it trains your staff to let cleanliness and upkeep slide, what to do when a repair is stuck waiting on a part, and why owners who are in the building every day stop seeing what’s wrong. Plus a simple walkthrough exercise that helps you spot the problems you’ve gone blind to, in your gym and in your business systems.