• Downtime: Woes, Processes, and Exercises

    Mike Ward discusses his facility and the composition of his IT team – and preparedness for a downtime. There was an incident where his facility was down for 18 hours – and a neighboring hospital was down several days – and what they learned from that experience. Mike notes that we have been reliant on electronics for so long that some staff have never used paper or experienced a downtime.

    Learn about some of the tools used, and about the downtime readiness committee that was formed to better manage potential downtime situations.


    Also, Mike plans to attend the upcoming MAKIN-IT Community Peer Group in Missouri.

    And learn what Mike is reading!

    20m | Feb 27, 2024
  • The Journey from Janitor to CEO

    Jonathan shares insight about his facility and how he journeyed from the night janitor to eventually the CEO role at the organization. We discuss the EHR journey KVH has had with its most recent implementation to MEDITECH MaaS. And learn why you should have attended the recent MUSE Executive Institute! Plus, what is Jonathan reading?

    31m | Jan 16, 2024
  • Enabling Technologies – Lots of Technologies!

    Join us for an engaging discussion on a variety of topics related to enabling technologies. We discuss:

    • Strategy and plans for Citizens Memorial Hospital

    • The power of Expanse

    • Greenfield workspace; API specs and use cases

    • Data collaborative; data sharing; CommonWell

    • Portal uses and usage; patient engagement; virtual visits; self-scheduling

    • Trusted Exchange Framework and Common Agreement (TEFCA) to promote interoperability

    • And MUSE events!

    35m | Jan 9, 2024
  • Early Adopter – Adopting Early and Often

    Learn about Joe’s path to healthcare IT leadership and the evolution of the EHR environment at his facility. Joe explains the numerous early adopter opportunities acquired at his site and he highlights:

    - How the culture of the organization must be conducive to being an early adopter.

    - What it takes to be a good “fit” as an early adopter site.

    - The benefits of being an early adopter.

    - Resource management considerations.

    What’s Joe reading? Mark Twain said, “The secret of getting ahead is getting started.”

    26m | Dec 5, 2023
  • 40 Years of MUSE – Betty Gordon; Denni McColm

    MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Betty Gordon, a very early adopter and long-time Treasurer on the MUSE Board; and Denni McColm, an experienced Facility member, and past Director on the MUSE Board.

    17m | Oct 24, 2023
  • 40 Years of MUSE – Terry Mouland; Adnan Hamid

    MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Terry Mouland and Adnan Hamid, both very experienced Facility members, and past Chairs on the MUSE Board.

    11m | Oct 17, 2023
  • 40 Years of MUSE – Jennifer Meinkoth; David Zelward

    MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Jennifer Meinkoth, a MUSE Board Director, and David Zelward, an experienced Facility member, and past Chair on the MUSE Board.

    19m | Oct 3, 2023
  • MEDITECH LIVE – Education, Networking, Customer Stories – LIVE!

    The guests share some of their history at MEDITECH and the reasons they like working for the company. We discuss the upcoming MEDITECH LIVE event including a discussion of keynote speakers and notable topics. Learn about AI and how that topic will be covered at the conference. Plus, we hear about the October Revenue Cycle summit.

    14m | Sep 12, 2023
  • 40 Years of MUSE - Bruce Matthias; Vicki Cooke

    MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Bruce Matthias, an experienced Facility member, Commercial member, and past President on the MUSE Board; and Vicki Cooke, long-time regional leader, and MUSE Board Director.

    13m | Aug 1, 2023
  • 40 Years of MUSE – Martha Sullivan; Steve Priest

    MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Martha Sullivan, an experienced Facility member, who began as a volunteer with the regions up through to the MUSE Board President in 2010; and Steve Priest, one of the people who founded the MUSE organization in 1983.

    25m | Jun 20, 2023
  • Strategy, Professional Services, (and Bon Voyage?)

    Hoda discusses her role in strategic direction, and the strategies that were most significant for her across her tenure. We then shift to discuss professional services and how it will be revamped. Learn how MUSE and MEDITECH have benefitted each other and hear some of Hoda’s memories from MUSE. Is Hoda retiring? Say it isn’t so! Learn what’s next for Hoda.

    19m | Jun 6, 2023
  • 40 Years of MUSE – Chris Baldwin; Brad Block

    MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Chris Baldwin, an experienced Facility member, and the MUSE Board President in 2000 and 2001; and Brad Block, a long-time Facility and Commercial member, and the MUSE Board President in 1999.

    11m | May 16, 2023
  • MEDITECH’s Successes

    Enjoy this podcast with Helen Waters to learn how MEDITECH’s culture breeds longevity among team members; MEDITECH Circle, the new customer support platform; and recent and upcoming events. Learn how valuable MUSE has been to MEDITECH for four decades. Plus, Helen answers an AI-generated question about the EHR!

    18m | May 2, 2023
  • 40 Years of MUSE - John Haffty; Audrey Brislin

    MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from John Haffty both a Facility and Commercial member, and MUSE Board member; and Audrey Brislin, long-time Commercial member, and a member of the Commercial Member Committee.

    18m | Apr 18, 2023
  • From Infrastructure to Digital Whiteboards

    Jonathan discusses his organization, team, the service lines they offer, and an upcoming construction project. He shares how important security and application inventory are to their team, and how they support a growing environment while minimizing downtime. Plus, great patient consumerism ideas.

    23m | Apr 11, 2023
  • 40 Years of MUSE – Barbara Carroll; Kam Shams

    MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Barbara Carroll, long-time nurse, clinical analyst, and MUSE participant; and Kam Shams, both a Facility and Commercial member who served as MUSE President in 1988-89.

    15m | Apr 4, 2023
  • 40 Years of MUSE – Barbara Kilroy; Charlene Pickles

    MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Barbara Kilroy, experienced participant, presenter, committee member, and Director on the MUSE Board in 2007; and Charlene Pickles, both a Facility and Commercial member, who served as a Director on the MUSE Board 2007-2008.

    17m | Mar 28, 2023
  • 40 Years of MUSE – Ted Molloy; Tim Zundel

    MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Ted Molloy, long-time Commercial member who served on the very first Commercial Member Committee; and Tim Zundel, past President (1990) who participated as both a Facility and Commercial member.

    14m | Mar 21, 2023
  • MUSE News!

    TJ Temple promotes the MUSE Inspire conference, with a fun demonstration to assist writing a presentation abstract. He encourages others to submit presentations. Learn about upcoming Community Peer Group events. And find out about the MUSE 40th anniversary celebration podcast series, and an upcoming special guest.

    6m | Feb 28, 2023
  • 40 Years of MUSE – Joni Rahn; Steve Holmes

    MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years.


    Enjoy memories from Joni Rahn, both a Facility and Commercial member, she served as the MUSE Treasurer 2012-2014; and Steve Holmes, long-time Commercial member who currently serves on the Commercial Member Committee.

    15m | Feb 21, 2023
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