This is MUSE Views, the podcast for the MUSE community, about the MUSE community. MUSE is a non-profit education and networking group for users of the MEDITECH electronic health record system. Here on our podcast we chat with healthcare IT folks about ideas, opportunities, strategies, and solutions to improve work/life experiences and share views you can use! Tune in to hear stories from a variety of disciplines and perspectives - and gain real world knowledge you can apply in yours!

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MUSE Champions help the MUSE online community and social media platforms thrive as relevant resources for the MEDITECH community, and work to attract more MUSE users. Learn about each Champion, why they joined, and about their responsibilities and outlooks.Mentioned in this episode:<a href="https://www.museweb.org/about-muse/champion" rel="nofollow">﻿MUSE Champion Program - MUSE Community (museweb.org)</a><a href="https://acmeware.com/empower" rel="nofollow">Empower (acmeware.com)</a>

We Are The (MUSE) Champions!

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Joel discusses the transition from a community hospital CIO to President of a vendor company, and what makes Acmeware special. He tells us about Acmeware’s Empower platform that uses power BI to provide data management across an organization, and how Acmeware is utilizing AI to boost the functionality of the Empower platform through democratization of data. Joel explains how facilitates can manage downtimes using Acmeware’s Downtime Defender product. Acmeware offers downtime management, governance, and recommendation for drills and education. Finally, he endorses MUSE and outlines Acmeware’s participation in the upcoming MUSE Inspire Conference, highlighting Acmeware’s support for education, training, and boot camps for IT leadership.--Mentioned in this episode:<a href="https://acmeware.com/our-team" rel="nofollow">Acmeware - Our Leadership Team</a><a href="https://acmeware.com/empower" rel="nofollow">Empower (acmeware.com)</a><a href="https://acmeware.com/meditech-downtime-solution" rel="nofollow">Downtime Defender (acmeware.com)</a>

Commercial Member Conversations: Acmeware

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Artificial Intelligence (AI) is becoming more popular in healthcare, and we hear how MEDITECH highlighted AI initiatives at the recent HIMSS conference. Rachel shares the details of their keynote presentation and customers’ successes. Learn how ancillary departments are using the search and summarization tools, and about some of the favorite use cases for this Google integration. We discuss the infrastructure and prerequisites that are required for this solution. Alex shares more specific considerations for sites to start an AI journey, especially true use cases for AI such as documentation support for both nursing and providers via ambient listening. MEDITECH is taking a responsible approach to AI integration with the goal of supporting providers and users. And know that MEDITECH will offer numerous related presentations at the upcoming 2024 MUSE Inspire Conference.

AI, AI, Oh!

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Dr. Janowski discusses his path into medicine and the IT world. He provides an overview of his large organization, their EHR rollout, and future initiatives. Learn how governance structures and organizational support have fostered success. Although we hear how making mistakes is often how you learn – and continue to improve. Dr. Janowski outlines some of the big wins (sepsis) they have experienced since uniting under one Expanse system. And hear about training and support strategies – and the importance of peer-to-peer interactions. Plus, what are the Blue Hens? Go Blue Hens!

Challenge and Aspire

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Mike Ward discusses his facility and the composition of his IT team – and preparedness for a downtime. There was an incident where his facility was down for 18 hours – and a neighboring hospital was down several days – and what they learned from that experience. Mike notes that we have been reliant on electronics for so long that some staff have never used paper or experienced a downtime.Learn about some of the tools used, and about the downtime readiness committee that was formed to better manage potential downtime situations. Also, Mike plans to attend the upcoming MAKIN-IT Community Peer Group in Missouri.And learn what Mike is reading!

Downtime: Woes, Processes, and Exercises

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Jonathan shares insight about his facility and how he journeyed from the night janitor to eventually the CEO role at the organization. We discuss the EHR journey KVH has had with its most recent implementation to MEDITECH MaaS. And learn why you should have attended the recent MUSE Executive Institute! Plus, what is Jonathan reading?﻿

The Journey from Janitor to CEO

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Join us for an engaging discussion on a variety of topics related to enabling technologies. We discuss:• Strategy and plans for Citizens Memorial Hospital• The power of Expanse• Greenfield workspace; API specs and use cases• Data collaborative; data sharing; CommonWell• Portal uses and usage; patient engagement; virtual visits; self-scheduling• Trusted Exchange Framework and Common Agreement (TEFCA) to promote interoperability• And MUSE events!

Enabling Technologies – Lots of Technologies!

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Learn about Joe’s path to healthcare IT leadership and the evolution of the EHR environment at his facility. Joe explains the numerous early adopter opportunities acquired at his site and he highlights:- How the culture of the organization must be conducive to being an early adopter.- What it takes to be a good “fit” as an early adopter site.- The benefits of being an early adopter.- Resource management considerations.What’s Joe reading? Mark Twain said, “The secret of getting ahead is getting started.”

Early Adopter – Adopting Early and Often

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MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Betty Gordon, a very early adopter and long-time Treasurer on the MUSE Board; and Denni McColm, an experienced Facility member, and past Director on the MUSE Board.

40 Years of MUSE – Betty Gordon; Denni McColm

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MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Terry Mouland and Adnan Hamid, both very experienced Facility members, and past Chairs on the MUSE Board.

40 Years of MUSE – Terry Mouland; Adnan Hamid

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MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Jennifer Meinkoth, a MUSE Board Director, and David Zelward, an experienced Facility member, and past Chair on the MUSE Board.

40 Years of MUSE – Jennifer Meinkoth; David Zelward

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The guests share some of their history at MEDITECH and the reasons they like working for the company. We discuss the upcoming MEDITECH LIVE event including a discussion of keynote speakers and notable topics. Learn about AI and how that topic will be covered at the conference. Plus, we hear about the October Revenue Cycle summit.

MEDITECH LIVE – Education, Networking, Customer Stories – LIVE!

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MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Bruce Matthias, an experienced Facility member, Commercial member, and past President on the MUSE Board; and Vicki Cooke, long-time regional leader, and MUSE Board Director.

40 Years of MUSE - Bruce Matthias; Vicki Cooke

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MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Martha Sullivan, an experienced Facility member, who began as a volunteer with the regions up through to the MUSE Board President in 2010; and Steve Priest, one of the people who founded the MUSE organization in 1983.

40 Years of MUSE – Martha Sullivan; Steve Priest

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Hoda discusses her role in strategic direction, and the strategies that were most significant for her across her tenure. We then shift to discuss professional services and how it will be revamped. Learn how MUSE and MEDITECH have benefitted each other and hear some of Hoda’s memories from MUSE. Is Hoda retiring? Say it isn’t so! Learn what’s next for Hoda.

Strategy, Professional Services, (and Bon Voyage?)

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MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Chris Baldwin, an experienced Facility member, and the MUSE Board President in 2000 and 2001; and Brad Block, a long-time Facility and Commercial member, and the MUSE Board President in 1999.

40 Years of MUSE – Chris Baldwin; Brad Block

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Enjoy this podcast with Helen Waters to learn how MEDITECH’s culture breeds longevity among team members; MEDITECH Circle, the new customer support platform; and recent and upcoming events. Learn how valuable MUSE has been to MEDITECH for four decades. Plus, Helen answers an AI-generated question about the EHR!

MEDITECH’s Successes

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MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from John Haffty both a Facility and Commercial member, and MUSE Board member; and Audrey Brislin, long-time Commercial member, and a member of the Commercial Member Committee.

40 Years of MUSE  - John Haffty; Audrey Brislin

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Jonathan discusses his organization, team, the service lines they offer, and an upcoming construction project. He shares how important security and application inventory are to their team, and how they support a growing environment while minimizing downtime. Plus, great patient consumerism ideas.

From Infrastructure to Digital Whiteboards

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MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Barbara Carroll, long-time nurse, clinical analyst, and MUSE participant; and Kam Shams, both a Facility and Commercial member who served as MUSE President in 1988-89.

40 Years of MUSE – Barbara Carroll; Kam Shams

This is MUSE Views, the podcast for the MUSE community, about the MUSE community. MUSE is a non-profit education and networking group for users of the MEDITECH electronic health record system. Here on our podcast we chat with healthcare IT folks about ideas, opportunities, strategies, and solutions to improve work/life experiences and share views you can use! Tune in to hear stories from a variety of disciplines and perspectives - and gain real world knowledge you can apply in yours!