Kacey Smith on Mobile Phlebotomy and Patient Centered Care
46m | Oct 23, 2026Episode 52: Kacey Smith on Mobile Phlebotomy and Patient-Centered Care
What if getting your labs done didn't mean a waiting room, an empty stomach and a drive home feeling lightheaded? This week we're joined by Kacey Smith, founder of Feather Touch Mobile Phlebotomy, who brings the lab to you: at home, at work, even in a parking lot.
Whitney opens up about her lifelong needle phobia (yes, she's fainted mid-draw), and Kacey shares how 22 years as a phlebotomist taught her that compassion makes all the difference, especially for anxious patients, kids, children with autism and the elderly.
We cover:
• What mobile phlebotomy is and what it can include
• Butterfly vs. straight needles, and why less movement means less discomfort
• Early-morning appointments for fasting labs (she'll come at 5 a.m.!)
• How to price-check your labs and avoid overpaying
• How insurance works with an at-home draw
• Black coffee before labs: yes or no?
• Kacey's cocoa butter story you have to hear to believe
Connect with Kacey:
Instagram: @feathertouchmobile
Website: feathertouchphleb.com
Email: kacey@feathertouchphleb.com
Text: 833-467-4532
This episode is for educational purposes only and is not medical advice. Talk with your provider about what's right for you.
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