Top 10 Predictions for Retail in 2024 with Ben Miller, ShopTalk

Season 4 | Episode 1
52m | Mar 19, 2024

S4:E1 – Top 10 Predictions for Retail in 2024 with Ben Miller, ShopTalk

In this episode of the Retail Razor Show, hosts Ricardo Belmar and Casey Golden kick off season 4 by discussing their top 10 predictions for the retail industry in 2024. Amid personal anecdotes and a tribute to Ricardo's late father, the episode dives deep into the future of retail alongside guest Ben Miller, VP of Original Content and Strategy at Shoptalk & Groceryshop. Key predictions include the Temu-fication of retail, the evolution of Retail Media Networks (RMNs) and their impact on digitizing physical stores, the integration with streaming and social commerce platforms, and the re-emergence of heritage brands leveraging digital commerce. The conversation also touches on the increasing consumer expectations around sustainability versus the temptation of low-cost options like Temu, the potential of AI in enhancing customer experience and operational efficiency, and the death of the term 'Omnichannel' in favor of 'Unified Commerce' to better represent seamless retail experiences. The episode concludes with a look forward to the Shoptalk event and the importance of staying ahead in a rapidly evolving retail landscape.

Meet your hosts, helping you cut through the clutter in retail & retail tech:

Ricardo Belmar, a RETHINK Retail Top Retail Expert for 2024, 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.

Casey Golden, CEO of LuxlockRETHINK Retail Top Retail Expert for 2024 and 2023, and Retail Cloud Alliance advisory council member. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!

Includes music provided by, featuring Overclocked, and E-Motive from the album Beat Hype, written by Hestron Mimms, published by Imuno.

The Retail Razor Show

Follow us on Goodpods:

Follow us on Instagram:

Follow us on Threads:

Follow us on Twitter:

Connect with us on LinkedIn:

Subscribe on YouTube:

Subscribe on Apple Podcasts:

Retail Razor Show Episode Page:

Host → Ricardo Belmar,

Follow on Twitter -

Connect on LinkedIn -

Co-host → Casey Golden,

Follow on Twitter -

Connect on LinkedIn -

Audio Player Image
The Retail Razor Show