Unstoppable Stories - Bonus Episode: Beyond the Degree: Why Skills-Based Education Wins
46m | Nov 4, 2026Episode Description:
In this bonus episode of Unstoppable Stories, UMGC's Cathy Francois, Director of Career Services, moderates a conversation on the benefits of skills-based education with Dr. Patti Phillips, CEO of the ROI Institute and adjunct faculty for UMGC's MBA program, and Chava Roberts (BSc, MHS), a clinical trial manager and UMGC MBA student with eight years of experience running complex oncology and translational research trials.
Dr. Phillips draws on decades of global consulting work across nearly 70 countries to explain how skills-based education differs from traditional, test-driven learning, and why closing the capability gap matters more than ever as organizations face rapid technological change. She walks through how business simulations, case studies, peer review, and community-partnered projects give students real opportunities to practice, not just memorize, the skills employers are looking for.
Chava shares her own path from working across complex, cross-functional clinical trial teams to pursuing an MBA at UMGC to learn the "unspoken language" of leadership and decision-making. She reflects on how the program's emphasis on communication, collaboration, and problem-solving has translated directly into new confidence and responsibility in her career, and offers advice for anyone weighing a graduate program that promises real-world skills over theory alone.
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To learn more about UMGC, visit UMGC.edu
Host: Lauren Cardillo
Moderator: Cathy Francois, Director of Career Services, UMGC
Guests: Dr. Patti Phillips, CEO, The ROI Institute; Chava Roberts, (BSc, MHS) Clinical Trial Manager, UMGC MBA Student
Time Stamps & Show Notes:
00:00 Welcome To The Bonus Episode
00:35 Introducing Dr. Patti Phillips And Chava Roberts
02:02 The Global Reach Of The ROI Institute
05:05 Chava's Path From The Bahamas To UMGC
06:23 Defining Skills-Based Education
09:02 Choosing An MBA To Learn Leadership's "Unspoken Language"
13:22 Why Performance Beats The Test Score
17:45 Measuring Return On Investment In Education
20:42 Communicating Across Complex Teams
24:10 What Surprised Chava About The MBA Experience
26:28 Measuring Success In Skills-Based Learning
30:31 Turning Practical Skills Into Leadership Confidence
34:30 Tapping Into UMGC's Alumni Mentor Network
35:32 Skills Business Leaders Will Need Next
40:02 Advice For Choosing A Skills-Focused Program
44:03 The Refrigerator Analogy
45:34 Closing Thoughts
