SHOW / EPISODE

I Started Calling My Clients Once A Month And It Changed Everything

33m | Aug 3, 2026

John Fiorito on the simple shift that changed how his clients experience him:


"Before COVID, you'd bring a client on and meet with them a lot in person, but then you didn't want to keep bringing them back to the office. It felt like a drain."


So when COVID removed that friction, he didn't pull back.


He leaned in.

"I created a monthly call series for new clients.

Same time. Same channel. Every month."

Q&As.

Account updates.

Transparency through the transition.


"They felt like: wow, this person's actually talking to me

once a month. Before, if I had an advisor,

maybe I'd hear from them twice a year."


Consistency builds trust faster than anything else.


This episode goes deep into:

- Client onboarding and relationship building

- Consistent communication with clients

- How COVID changed financial advising for the better

- Building trust through proactive outreach

- Client retention strategies for service professionals


🎙 Ultimate Client Strategy Podcast


#FinancialAdvisor #ClientRelationships #ClientRetention #TrustBuilding #Consistency #ultimateclientstrategypodcast

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