Mahima Poddar: How Digital Banks Are Changing the Status Quo25m | May 28, 2021
Mahima Poddar, Group Head of Personal Banking at Equitable Bank discusses EQ Bank, its digital retail bank. Market dynamics are changing. Customers are looking for trust, transparency, and timely advice in their digital relationships. Challenger banks are experiencing dramatic growth by addressing points of friction in the typical customer experience. Hear about what they're doing to change the status quo and catch the attention of prospective customers.